Meloncon, L. and St.Amant, K.
Journal of Technical Writing and Communication
Publication year: 2018

This article presents an examination of research methods used in empirical research

over a 5-year period in technical and professional communication. This examination

reveals that the most common methods used are surveys, interviews, usability tests,

observations, and focus groups. In addition, the field does incorporate research

categories of case studies, experiments, and ethnographies. This examination, however,

reveals serious shortcomings that need to be addressed for the field to have a

sustainable research profile.

Print Friendly, PDF & Email

Leave a Reply

Your email address will not be published. Required fields are marked *