Empirical Research in TPC

Melonçon, L. and St.Amant, K. (2019). Empirical Research in technical and professional communication: A 5-year examination of research methods and a call for research sustainability. Journal of Technical Writing and Communication, 49(2), 128–155.

 This article presents an examination of research methods used in empirical research

over a 5-year period in technical and professional communication. This examination

reveals that the most common methods used are surveys, interviews, usability tests,

observations, and focus groups. In addition, the field does incorporate research

categories of case studies, experiments, and ethnographers. This examination, however,

reveals serious shortcomings that need to be addressed for the field to have a

sustainable research profile.